Customer K is a tubular furniture manufacturing company situated in Plovdiv, Bulgaria, including school furniture and file cabinets.
The customer visited one of school furniture factory in Bulgaria in 2023 and found that they are used ST-FL80F series fast metal tube laser cutting machine.
The customer was deeply impressed by the ultra-fast cutting speed displayed by the equipment, which also made the customer remember our company.
The customer found that there are two different laser tube cutting machines ST-FL80F & ST-TP120F in our company's official website. But the customer need us to explatin the difference between these two machines.
He also share his requirements to us:
Round tubes diameter | 10-80 mm |
Square profile diameter | 10*10-50*50 mm |
Rectangular profile diameter | 20*10-60*40 mm |
Oval tubes diameter | 26*12 mm |
Cutting thickness | Maximum 2.5 mm |
Cutting length | Maximum 4,200 mm |
Material | Cold rolled welded tubes from carbon steel / stainless steel |
Raw material length | 6,200 mm |
Based on the customer's production capacity and the size of the pipes processed, we recommended the ST-TP120F to the customer and explained to the customer the difference between ST-TP120F laser pipe cutting machine and the ST-FL80F machine.
In addition, we also answered more details about the ST-TP120F series laser pipe cutting machine to the customer:
Q:what's the gas consumption?
A:Machines are suitable for both compressor air and nitrogen, they can also use oxygen by adding the proportional valve.
*compressor air: about 0.2-0.3m³/hour. Suitable for all metal cutting, low cost, only power consumption 8kW/hour. More than 95% of our customers choose compressor air for lower production cost.
*oxygen: 0.3-0.5m³/hour, suitable for carbon steel with better cutting result & less inner burr for thick pipes.
*nitrogen: 0.5-1m³/hour, suitable for stainless steel for better cutting result, more shinny on the surface.
Suggestion on compressor: must be high pressure(≥16 bars) , clean & dry. (We will recommend in quotation)
Q: how do I collect long pipes?
A: We can offer long workpiece supports when you cutting over 1500 mm.
Q: Is there any additional function to detect the tube seam?
A: Yes, we can add the seam detection function.
1) Photoelectric sensor - uses the difference in reflection thresholds on the surface of the pipe irradiated by laser to realize weld seam identification. It is required that the color difference between the weld position of the pipe and the surface of the pipe is relatively large.
2) AI image recognition sensor - realizes weld seam recognition by comparing weld seam position images on the pipe surface or inner wall
Q:Is there a way to connect the machine with the internet, so that you can access it from a distance and do if anything is needed such as reprogramming, debugging, finding an error or etc.
A: We offer a Wireless network card with each machine, with it machine can connect with the internet and our engineer offer technical support remotely.
The customer was very satisfied after receiving our answer. At the same time, our company was conducting a promotion event at the end of 2023, which can offer free after-sales service.
So the customer decided to purchase our equipment quickly.
Machine test videos:
Related products