Professional and reliable: Provide automatic universal tube laser cutting machine for Indonesia Furniture Group Company

Customer S is a large group company founded in the 1980s and located in Semarang, Indonesia. It mainly produces furniture, sanitary ware and building materials. It covers an area of approximately 420,000 square meters and has more than 5,000 employees in the factory.

In the past, the customer's factory only produced wooden furniture. With the increasing demand for metal furniture and household items in the market, the customer planned to introduce multiple metal processing equipment.

At the same time, because the customer's products are mainly exported to Japan, South Korea, Europe and North America, as a large group company, they have very high requirements for production efficiency and product quality.

However, customers do not know much about metal processing equipment, especially the first step in processing metal raw materials (Fiber laser cutting).
For customer S, it is their first time to use a laser pipe cutting machine, so they need to find a professional supplier that can provide a complete set of solutions and after-sales support.

We, SteviS Tech., can provide customer S with solutions that satisfy them.

Customers have made the following requests to us:

1. Be able to cut pipes of different materials (stainless steel, iron, aluminum) and profiles (L/C/H profiles)
2. The maximum diameter of round tube is 150mm, the maximum diameter of square tube is 150*150mm, and the thickness is 2mm.
3. The machine needs to be equipped with a fully automatic feeding system
4. After the machine arrives at the factory, arrange for the after-sales team to go to the factory for installation, debugging and training.

Based on the above requirements, we recommended the ST-TP220F fully automatic universal pipe laser cutting machine to Customer S.

Considering that it is the first time for the customer to use fiber laser pipe cutting machines, we also learned that the customer has specially set aside an empty production workshop area in order to introduce more metal processing equipment in the future.

Therefore, we equip customer S with additional air compressor so that they can use machine without purchasing other supporting equipment.

Machine test video:

Loading to containers:

After the machine arrives at the customer's factory, our after-sales team arrives at the customer's factory within 3 days and guides the technicians to install the machine.

After the machine is successfully started, our after-sales engineers debug the raw materials that the customer needs to cut through on-site operation and guidance.

In addition, our after-sales engineers also provide on-site technicians with training on daily machine maintenance and common problem handling.

The technicians in customer's factory gradually became familiar with the operation of the machine under the guidance of our after-sales engineers.

When technicians operate the machines, customers also feel the advantages of our products and services:

1. Improvement of production efficiency: Fully automated operation and high-speed cutting capabilities greatly improve the efficiency of the production line, shorten the processing cycle, and meet customer needs for fast delivery.
2. Improvement of product quality: Laser cutting technology ensures the precise cutting of pipes, avoids deviations and quality problems that may occur with traditional cutting methods, and improves product consistency and quality stability.
3. Professional after-sales support: Customers are very satisfied with our professional and reliable services, and our after-sales team provides a full range of support, including equipment installation and commissioning and operation training.

After the machine was running smoothly, the customer revealed to us that they are considering purchasing fully automatic laser tube cutting machine that was smaller than the ST-TP220F. We recommended the ST-FL80F series fast automatic tube laser cutting machine to them.

At the same time, we also introduce that we have sold ST-FL80F series machine to Southeast Europe and Latin American countries and complies with CE certification.

We believe that our customers' future plans will further improve the efficiency of their production lines and bring more opportunities for their business development.