Customer M is a well-known publicly listed company based in WI, United States, specializing in the research and manufacturing of automotive and household air conditioning tubes.
Established in the early 20th century, with subsidiaries and factories in Germany, Italy, Mexico, Brazil, India, and China now.
Before using laser machines, their factories previously used CNC circular saw pipe cutting machines to process copper tubes used in the air conditioning industry.
However, the function of circular saw cutting machines were limited to only cutting off, requiring additional punching processes.
The complicated processing procedures force customers to consider using a more efficient processing method - laser cutting.
What's more troublesome is, due to the small diameter of the tubes they processed, The customer found a lack of manufacturers in the United States market producing equipment suitable for processing such precision tubes.
The customer sought a suitable supplier outside United States and discovered our high-speed precision tube laser cutting machine through our company's function.
Intrigued by our machine, they reached out to us with an inquiry.
The customer made the following requests to us:
Material | Copper |
Cutting diameter | Outer diameter 7.95-22 mm round tube |
Cutting thickness | 0.5-2 mm |
Accuracy | ±0.05 mm |
Other requirement | Machine should be met USA standards |
Understanding the customer's need to cut copper tubes, we equipped the machine with fiber laser source that excelled in cutting anti-reflective materials (Including aluminum, brass and copper).
Upon completion of machine production, we conducted tests using samples of tubes provided by the customer.
Machine test videos:
Once the equipment arrived at the customer's site, we provided online installation guidance services to ensure a smooth setup process. Although it was the first time for the customer to come into contact with laser cutting equipment, through the efforts of our after-sales team, the customer successfully used the machine.
Machine in customer factory:
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